Privacy Policy

1. Introduction

Welcome to MaxGlow. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

2.1 Personal Information

Includes first name, last name, username or similar identifier, title, date of birth and gender.

2.2 Account Information

Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

2.3 Order & Transaction Information

Includes details about payments to and from you and other details of products and services you have purchased from us.

2.4 Payment Information

We do not store your full credit card information on our servers. Payment processing is handled by our secure payment service providers.

2.5 Device / Technical Information

Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. Cookies & Similar Technologies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

4. How We Use Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your order).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

5. How We Share Information

We may have to share your personal data with the parties set out below for the purposes set out in this policy:

5.1 Payment Service Providers

Secure gateways to process your transactions (e.g., Razorpay, CCAvenue).

5.2 Shipping / Delivery Partners

Couriers and logistics partners to deliver your ordered items (e.g., Delhivery).

5.3 Analytics / Infrastructure Providers

Service providers acting as processors who provide IT and system administration services.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

8. User Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.

9. Account/Data Deletion

You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please contact our support team to request account and data deletion.

10. Children's Privacy

Our website is not intended for children and we do not knowingly collect data relating to children under the age of 16.

11. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to This Privacy Policy

We keep our privacy policy under regular review. We may update it from time to time by posting a new version on this website. You should check this page occasionally to ensure you are happy with any changes.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: